Refund Policy

1. Refund Eligibility:

DevZone Solutions aims for customer satisfaction with our software solutions and subscriptions. Refunds are issued under the following circumstances:

  • Technical Issues: If you encounter technical issues that prevent the proper use of our software and we are unable to resolve them within a reasonable time frame.

  • Product Defects: In the event of a material defect in the software that significantly hinders its functionality and cannot be rectified.

  • Cancellation within Trial Period: If you decide to cancel your subscription within the specified trial period, a full refund will be provided.

2. How to Request a Refund:

To initiate a refund, please contact our customer support team using the following contact details:

Please provide detailed information about the issue you are facing or the reason for the refund request. Our team will review your request and respond in a timely manner.

3. Refund Process:

Upon approval of your refund request, the refund will be processed using the same payment method used for the original purchase. Please allow a reasonable processing time, which may vary based on your payment provider.

4. Non-Refundable Items:

Certain circumstances may render your purchase ineligible for a refund:

  • Beyond the Refund Period: Refunds will not be issued for requests made outside the specified refund period.

  • Subscription Renewals: Refunds are not provided for subscription renewals. To avoid renewal charges, cancellation must be requested before the renewal date.

5. Contact Information:

For refund-related inquiries, please contact DevZone Solutions at:

6. Changes to Refund Policy:

DevZone Solutions reserves the right to update this Refund Policy. Any changes will be posted on our website, and it is your responsibility to review this policy periodically.

Last Updated: 16/11/2023